it only took 3 weeks jim at lightning mats was great he kept in contact with me the whole time via email and was very helpful,i know there were some problems in the past but they have everything worked out,the mats are beautifully made and of the highest quality i was going to by factory replacments to use when it was nice out (my originalls are kinda beat up)but i am very happy i got these instead,if you go to the web site the mats on the far right are mine i think he used them for a display pic,i think im one of the first to have ordered the velour charcoal mats