5.4 Muscle
Member
possibly an opportunity...
Dal-Tile Corporation, the nation's largest manufacturer and distributor of ceramic tile and natural stone, has a new, ENTRY-LEVEL opening in its Support Center for a Sr. Support Technician I, for the Dallas Corporate offices located 6 miles southeast of Downtown Dallas.
The ideal candidate will have:
Some experience in troubleshooting software and workstation hardware problems with a mixed Novell and NT network environment. Must have working knowledge of Microsoft Windows 95, Microsoft Office product lines, Lotus Notes Mail/Organizer, Extra!, Personal Client (terminal emulation package), and other software packages.
Certification preferred: A+, CNA, MCP.
Must have basic computer hardware, operating systems, and printer diagnostic ability. Dell, Compaq and Hewlett-Packard hardware experience considered a plus.
Requires a strong client-service orientation with problem solving skills and communications ability. Must be open to flexible working hours. Previous helpdesk or call center experience will be considered a plus.
Responsibilities include supporting a diversed client community using a combination of troubleshooting skills and desktop remote control products. Resolve configuration problems with software packages and also diagnose hardware problems at the workstation level.
Provide first and second level telephone support while interacting with helpdesk problem tracking software support system.
(SORRY: Due to the level of this position, we are only considering LOCAL CANDIDATES.)
Salary: mid-30's
Dal-Tile offers excellent compensation and benefits including health/dental/vision insurance; paid life insurance; tuition reimbursement plan; 401-k with employer match; employee product discount, etc.
www.daltile.com
Dal-Tile Corporation, the nation's largest manufacturer and distributor of ceramic tile and natural stone, has a new, ENTRY-LEVEL opening in its Support Center for a Sr. Support Technician I, for the Dallas Corporate offices located 6 miles southeast of Downtown Dallas.
The ideal candidate will have:
Some experience in troubleshooting software and workstation hardware problems with a mixed Novell and NT network environment. Must have working knowledge of Microsoft Windows 95, Microsoft Office product lines, Lotus Notes Mail/Organizer, Extra!, Personal Client (terminal emulation package), and other software packages.
Certification preferred: A+, CNA, MCP.
Must have basic computer hardware, operating systems, and printer diagnostic ability. Dell, Compaq and Hewlett-Packard hardware experience considered a plus.
Requires a strong client-service orientation with problem solving skills and communications ability. Must be open to flexible working hours. Previous helpdesk or call center experience will be considered a plus.
Responsibilities include supporting a diversed client community using a combination of troubleshooting skills and desktop remote control products. Resolve configuration problems with software packages and also diagnose hardware problems at the workstation level.
Provide first and second level telephone support while interacting with helpdesk problem tracking software support system.
(SORRY: Due to the level of this position, we are only considering LOCAL CANDIDATES.)
Salary: mid-30's
Dal-Tile offers excellent compensation and benefits including health/dental/vision insurance; paid life insurance; tuition reimbursement plan; 401-k with employer match; employee product discount, etc.
www.daltile.com
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plus I would have white lightnin' if anyone asked at "checkout"....and hotties walkin' 'round with fringed bellbottoms fallin' off their arse just like the 60's......now...i don't have these fringed bennies in Telecom....telecom sucks...i smell a career change soon! 
